Members

Making your health plan work for you

Your membership has exclusive benefits, apps, discounts, and more. Get to know your insurance plan, so you can get more from it.
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Explore resources that support your health

We're here to help you stay healthy at every stage of life. Tap into everything your plan has to offer and take charge of your care with resources just for you.
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Telehealth
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Access care on your schedule with telehealth and virtual visits.
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Nutrition
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Learn how a licensed dietitian can support your overall health goals.
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Mental health care
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Find support for mental health and substance use concerns.
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Maternal health
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Explore resources for those who are pregnant or planning a family.
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Diabetes management
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Discover tools to support you in preventing, managing, or reversing diabetes.
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Nurse Support Program
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Get guidance from a care manager to navigate health challenges.
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Muscle and joint pain relief
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Explore resources designed to keep you moving and doing what you love.
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Cancer care
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Find support to help you or a loved one navigate cancer care with confidence.
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Put your health first with preventive care

Routine checkups, screenings, and vaccinations aren’t just good health habits. They’re essential tools for preventing health problems and catching potential issues early.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) makes getting preventive care easy, with many services covered at no extra cost to you.

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Get the care you need

Knowing where to seek care can be confusing, especially when you or a loved one needs treatment quickly.

The emergency room, urgent care, telehealth, and doctor's office all serve different purposes, and picking the right one can save you time, stress, and money, while providing necessary treatment and peace of mind.

Choosing the right place depends on the severity of your symptoms, how quickly you need treatment, and what services each facility offers.

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Need a hand with your plan? Our easy online tools make it simple to stay on top of things and help you get the care you need.
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Member forms
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Find important plan forms for claims, appeals, and taxes.
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Your member ID
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Learn more about your Member ID card and the important information it has.
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Payments
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Pay your monthly premiums by mail, over the phone, or online.
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Frequently asked questions
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View our member FAQ for answers to all your questions.
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Blue365®
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Explore member deals on health and wellness products.
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Annual notices
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Find regulatory updates and information about your plan.
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Get the most out of your plan with the member portal

It's easy for Blue Cross NC members to manage their plans and access tools, documents, and benefits on the go with our member portal.
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We stand with you

We will fight every day on your behalf to improve care quality, access, and affordability. We put the health of our members and all North Carolinians at the center of all we do.

This allows us to be deliver on our purpose to make health care better for all. We won’t stop until this mission is accomplished.

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Take the confusion out of insurance

Get reliable answers to your insurance questions, such as how to submit a claim or find the right doctor, at our Member Knowledge Center.
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