Pharmacy benefits
How your pharmacy benefits work
Bring your Blue Cross and Blue Shield of North Carolina (Blue Cross NC) member ID card to your in-network pharmacy along with a prescription from your doctor. You can also ask your doctor to send the prescription straight to your pharmacy.
Your pharmacist will automatically send a claim to Blue Cross NC. Once the claim processes, Blue Cross NC may cover a portion of the total cost without any additional paperwork required. Depending on your coverage, you may only be responsible for paying a copay.
Understanding prescription drug costs
Some prescription drug plans require you to pay a reduced cost – also called a copay – when picking up medications. The rest of the cost is covered by your health insurance plan.
Drugs come in 3 forms: brand-name, generic, and specialty. Most generic drugs have a lower copay, while specialty drugs tend to have the highest copay.
Using Amazon Pharmacy
Home deliveries help Blue Cross NC members save time, save money, and stay healthy. Use Amazon Pharmacy to set up your 90-supply of medication. Getting started is easy.
- The online purchase experience lets members compare prices. Whether using your co-pay or MedsYourWay® discount card price, all eligible and covered purchases may count toward your out-of-pocket costs.
- Save money by choosing a 90-day supply and generic medications.
- Automated features, like shipping updates, auto-refill, and notifications make the pharmacy experience easier.
- Fast, free delivery
- 24/7 pharmacist support
Search for drug coverage
Additional prescription drug resources
Available for members with individual and family plans, the Blue Cross NC mail order prescription program offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard day shipping through Amazon Pharmacy (MedsYourWay®) and Express Scripts® Pharmacy (ESI). You can order your prescriptions online or through the mail – choose whatever works best for you.
For MedsYourWay, Amazon Prime members get free two-day delivery; five-day delivery without Amazon Prime. Follow the easy sign-up process at Amazon or call 855-963-4546. If you are not already an Amazon customer then you’ll need to sign up, confirm your identity and then follow the instructions.
For ESI, register online at Express Scripts or call 833-599-0450.
Frequently asked questions
Drug shortages happen when there's not enough supply of a medication to meet the current or expected demand. Shortages can occur for various reasons, including production problems, recalls, and supply chain issues.
This may lead to complications when trying to fill your prescription, but our members’ well-being is our top priority. We are committed to minimizing disruptions in member care.
Our team of licensed clinical pharmacists carefully reviews each reported drug shortage that may impact our members. Depending on the drug shortage and impact, our team considers temporary alternative options so members can continue receiving the medications they need.
When appropriate, we notify affected members and doctors to help them navigate the situation as smoothly as possible. If a medication you need is experiencing a shortage, contact your health care provider to discuss available alternatives that best meet your needs.
Check the FDA database of current drug shortages or report a drug shortage to the FDA.
