Members
Mental health care
Mental health is an important part of your overall health. We offer a range of resources to help you navigate your mental health journey with confidence.
If you need immediate help for a psychiatric or medical emergency, call 911 or 988 (the Suicide and Crisis Lifeline) or visit your local emergency room immediately.
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We're here for you
If you're struggling with a mental health issue, you’re not alone. In any given year, 1 in 5 Americans will experience a mental illness.1 This can include anxiety, depression, substance use, and other disorders.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) members have access to reputable mental health professionals and treatment centers to help you address these challenges.
If you’ve noticed you or a family member have been feeling unusually tired, sad, fearful, angry, or withdrawn, it may be time to reach out for help.
Care resources for members
Whether you’re looking for long-term treatment, quick access to a doctor, or specialized mental health support, your Blue Cross NC health plan connects you to care options and services that can help when you need it.
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Primary care providers
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Your regular doctor can talk to you about your concerns and refer you to a specialist who can help.
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Find a Doctor
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Youth mental health services
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Just like adults, children and teens often face mental health challenges such as anxiety and depression. We're committed to supporting your kids and teens in every aspect of their health.
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Find Care Options for Your Child
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Substance use disorder support
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If you or a loved one are among the 48.5 million Americans struggling with alcohol or drugs,3 we're here for you.
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Find Support
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Telehealth
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Get the care you need from the comfort of home. If your plan has telehealth benefits, you can meet virtually with a therapist or mental health professional.4
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Learn About Telehealth
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Virtual mental health support
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Some health plans include access to a 12-week virtual mental health program.5 It connects you with a licensed therapist and an easy‑to‑use app to help you find ways to manage stress, calm anxiety, and improve sleep.
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Visit Meru Health
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Every health plan is different, but you can see the benefits covered by your plan by logging in to the Blue Cross NC member portal.
Mental health insights
Our Point of Blue blog provides insights and tips to help you navigate your health and wellness.
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FAQ on mental health and substance use disorders
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Read More
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Signs of depression in men
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Read More
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Understanding depression in teens
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Read More
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