Make a payment
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several convenient ways to pay your monthly premiums.
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Online
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Make premium payments online in the member portal.
You can also enroll in autopay via bank draft so you'll never miss a payment.
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Log In to Pay
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Guest pay
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Make a one-time payment online for yourself or on behalf of someone else. You can use most digital payment methods to pay as a guest.
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Pay as a Guest
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By mail
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Send a check to the address listed on your monthly bill.
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By phone
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You can make a one-time payment using a credit card or bank draft through our automated system.
Individual & family plan members: 800-333-7009
Medicare members: 844-395-4535
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In person
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Pay your premium in person by check only at our Raleigh Blue Cross NC location:
8511 Brier Creek Parkway, Suite 107
Raleigh, NC 27617
Monday – Friday
9 AM to 6 PM
(excluding holidays)
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Get health insurance through your employer?
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Your employer will pay us directly, so you won't have a premium bill to pay through Blue Cross NC.
Did you sign up on the Health Insurance Marketplace?
You just need to pay your first premium bill online.
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Never miss a payment with our member portal
The quickest way to pay your premium bill and access health insurance billing is online at the Blue Cross NC member portal. You can access the member portal on your computer or download the app from the App Store® or Google Play® to pay on your phone or another mobile device.
Tips for managing your costs and care
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Use in-network providers
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You can save money by going to in-network doctors, labs, and hospitals under contract with your Blue Cross NC plan for discounted rates.
Search for in-network providers using our Find Care tool.
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Consider your deductible
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Plans with higher deductibles typically have lower monthly premiums but may offer less coverage than plans with lower deductibles and higher monthly premiums.
Before choosing a plan, consider your health and any health conditions you may have.
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Understand your pharmacy and prescription benefits
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Your plan may come with pharmacy and prescription drug benefits. Review your Benefits Booklet in the member portal to find out what medications are covered under your plan and to learn about drug costs.
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Save with an HSA
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When you contribute pre-tax earnings to a health savings account (HSA) through your employer or contribute to an individual HSA to claim tax deductions, you can use those funds for health care purchases, essentially making those purchases tax-free. HSAs are available with some plans.
Billing and payment FAQ
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- /content/dam/aem-global/content-fragments/faq/faq/billing-payments/how-much-do-i-owe
- /content/dam/aem-global/content-fragments/faq/faq/medicare-billing-payments/medicare-premium-payment-with-money-order
- /content/dam/aem-global/content-fragments/faq/faq/medicare-billing-payments/medicare-premium-payment-with-business-check
- /content/dam/aem-global/content-fragments/faq/faq/medicare-billing-payments/medicare-partial-premium-payment
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