Members

Get the care that's right for you

Find doctors, medications, pharmacies, and services covered by your insurance plan.
alignment
left
size
large
text
Look Up a Doctor or Drug
variant
filled
button-type
lh-button
srtext
Look up a Doctor or Drug Opens in a Modal
link
/content/bcbsnc/us/en/modals/find-care-authenticated
data-path
/content/bcbsnc/us/en/modals/find-care-authenticated
target
_self
modal-id
-992340810
media-label
label
icon-position
right
analytics-id
hero-cta-1-a053f8d6b0-d450d21657-Find Care Authenticated
full-width
false
full-width-mobile
false
text
Explore specialty care services
variant
text
button-type
lh-button
srtext
Explore specialty care services
link
#services
data-path
#services
target
_self
media-label
label
icon
lh-icon--arrow-down
icon-position
right
analytics-id
hero-cta-2-a053f8d6b0-72a4597c99-Find Care Authenticated
full-width
false
full-width-mobile
false
is-hero
true
hero-image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:46ed97d8-4b14-42af-b364-d072fdff8ac4/as/members-find-care-hero.avif?assetName=members-find-care-hero.jpg
no-alt-text
true
hide-image-mobile
false
sticky-bar-enabled
false
show-sticky-text-mobile
false
lh-overlay
false
lh-theme
primary-extra-dark
lh-content-width
fluid
lh-padding-top
none
lh-padding-bottom
none
lh-margin-top
none
If you are a Blue Medicare Advantage℠ or Blue Medicare Supplement℠ member, your care services may be different from other health plans.
alignment
center
size
large
text
Learn More
variant
outlined
button-type
lh-button
srtext
Learn more about Medicare Services and Cost-Saving Details
link
/content/bcbsnc/us/en/members/medicare/find-care
data-path
/content/bcbsnc/us/en/members/medicare/find-care
target
_self
media-label
label
anchor-id
button-0a9b698b07
icon-position
right
analytics-id
button-0a9b698b07-7ade47c1f1-Learn More
full-width
false
full-width-mobile
false
lh-id
container-3130cd5391
lh-context-id
container-3130cd5391
lh-theme
primary-dark
lh-spacing
default
lh-content-width
xl
lh-gutters
default
lh-padding-top
sm
lh-padding-bottom
sm
is-grid
true
grid-gap
medium
lh-id
container-e9b924913d
lh-theme
neutral-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
xl
lh-padding-bottom
md
lh-gutters
default
src
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:58d3e413-2517-4166-8cf3-ba94a7a76ca5/as/ID-card.avif?assetName=ID-card.jpg
rendition
photo
lh-rounded
true
lh-circular
false
lh-full-width
false
is-grid-item
true
desktop-span
6
mobile-order
1
vertical-align
center

Find plan information on your member ID card

Your Blue Cross and Blue Shield of North Carolina (Blue Cross NC) card is also known as your member ID card.

On your card, you'll find the name of your plan located at the top. This will help you find out what doctors are in your network. For health plans, you can also find your Rx letter code for getting prescriptions in the lower right corner.

If you don't have your physical card with you, you can get a digital version by logging in to your Blue Cross NC account.

alignment
left
size
large
button-type
lh-button
variant
outlined
text
Learn How to Use Your ID Card
media-label
label
link
/content/bcbsnc/us/en/members/health-plans/id-cards
icon-position
right
analytics-id
twocolumncontent-cta-1-5b3478ea60-8a2871cea0-Using your Blue Cross NC member ID card
full-width
false
full-width-mobile
false
is-grid-item
true
span
6
desktop-span
6
vertical-align
center
order
2
mobile-order
2
is-grid
true
grid-gap
medium
lh-theme
neutral-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
md
lh-padding-bottom
md
lh-gutters
default

Take charge of your health from anywhere

You can see everything that's covered by your plan by logging in to the Blue Cross NC member portal. The member portal can also help you:

  • Manage your account
  • Get cost estimates
  • Track your claims
  • Make payments
alignment
left
size
large
button-type
lh-button
variant
outlined
text
Log In
media-label
label
srText
Log in to the member portal
link
/content/bcbsnc/us/en/site-configs/login-slideout
icon-position
right
analytics-id
twocolumncontent-cta-1-2b696c9fb6-3ea254fea8-member.bcbsnc.comlogin
full-width
false
full-width-mobile
false
button-type
lh-button
variant
text
text
Register now
media-label
label
link
/content/bcbsnc/us/en/members/member-portal/register
icon
lh-icon--caret-right
icon-position
right
analytics-id
twocolumncontent-cta-2-2b696c9fb6-a47ec0671e-Find Care
full-width
false
full-width-mobile
false
is-grid-item
true
span
6
desktop-span
6
vertical-align
center
order
1
mobile-order
2
src
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a0c6e921-b259-4ace-b2c9-1fa2315e88e7/as/member-portal-home-screens-laptop-phone.avif?assetName=member-portal-home-screens-laptop-phone.png
rendition
photo
lh-rounded
true
lh-circular
false
lh-full-width
false
is-grid-item
true
span
6
desktop-span
6
vertical-align
stretch
order
2
mobile-order
1

Know where to go for care

The emergency room, urgent care, telehealth, and your doctor's office each provide a different kind of care, which can impact your visit time and the cost.
lh-id
container-0a753c5d6c
lh-context-id
container-0a753c5d6c
lh-theme
primary-light
lh-alignment
center
lh-spacing
default
lh-content-width
sm
lh-padding-top
md
lh-padding-bottom
xxs
lh-gutters
default
is-grid
true
grid-gap
medium
lh-id
container-bc15a0b787
lh-theme
primary-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
xs
lh-padding-bottom
xxs
lh-gutters
default
layout
vertical-left
theme
white
media-type
icon
icon
lh-icon--doctor
icon-size
xl
gradient
true
title
Primary care doctor
heading-level
h3
heading-size
xxs
title-alt
true
rte-description

Can help with: Regular check-ups, routine labs, and minor health issues like sprains, earaches, colds, and strep throat.

Average visit time: 18 minutes1

Average member cost: $302

cta1-variant
filled
is-grid-item
true
span
3
span-tablet
6
span-mobile
12
desktop-span
3
tablet-span
6
mobile-span
12
vertical-align
stretch
layout
vertical-left
theme
white
media-type
icon
icon
lh-icon--phone-heart
icon-size
xl
gradient
true
title
Telehealth
heading-level
h3
heading-size
xxs
title-alt
true
rte-description

Can help with: Minor health issues like aches, bug bites, colds, and other conditions that don't need a physical exam.

Average visit time: 17 minutes3

Average member cost: $592

cta1-variant
filled
is-grid-item
true
span
3
span-tablet
6
span-mobile
12
desktop-span
3
tablet-span
6
mobile-span
12
vertical-align
stretch
layout
vertical-left
theme
white
media-type
icon
icon
lh-icon--hospital
icon-size
xl
gradient
true
title
Urgent care
heading-level
h3
heading-size
xxs
title-alt
true
rte-description

Can help with: Diagnostic testing and moderate issues like asthma attacks, minor broken bones, or cuts that need stitched.

Average visit time: 60 minutes4

Average member cost: $732

cta1-variant
filled
is-grid-item
true
span
3
span-tablet
6
span-mobile
12
desktop-span
3
tablet-span
6
mobile-span
12
vertical-align
stretch
layout
vertical-left
theme
white
media-type
icon
icon
lh-icon--ambulance
icon-size
xl
gradient
true
title
Emergency room
heading-level
h3
heading-size
xxs
title-alt
true
rte-description

Can help with: Critical care for life-threatening issues like major broken bones, loss of consciousness, head trauma, and seizures.

Average visit time: 3 hours5

Average member cost: $5452

cta1-variant
filled
is-grid-item
true
span
3
span-tablet
6
span-mobile
12
desktop-span
3
tablet-span
6
mobile-span
12
vertical-align
stretch
alignment
center
size
large
text
Learn More About Care Options
variant
outlined
button-type
lh-button
srtext
Learn More About Finding the Right Care
link
/content/bcbsnc/us/en/members/knowledge-center/urgent-care-or-er
data-path
/content/bcbsnc/us/en/members/knowledge-center/urgent-care-or-er
target
_self
media-label
label
anchor-id
button-f73c1a2e48
icon-position
right
analytics-id
button-f73c1a2e48-8fb0fc10cd-Learn More About Care Options
full-width
false
full-width-mobile
false
lh-id
container-bc15a0b787
lh-context-id
container-bc15a0b787
lh-theme
primary-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
none
lh-padding-bottom
xl
lh-gutters
default

Specialty services for health plan members

lh-id
services
lh-theme
neutral-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
md
lh-padding-bottom
xxs
lh-gutters
default
is-grid
true
grid-gap
medium
lh-id
container-c51eb973ff
lh-theme
neutral-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
md
lh-padding-bottom
md
lh-gutters
default
header
Autism services
heading-level
h3
href
/content/bcbsnc/us/en/members/find-care/autism-services
analytics-id
tile-1-7e5512f5b2-47045f8ab3-Autism services
theme
white
layout
vertical-center
mobile-layout
vertical-center
is-grid-item
true
span
3
desktop-span
3
vertical-align
stretch
header
Lactation counseling
heading-level
h3
href
/content/bcbsnc/us/en/members/find-care/lactation-counseling
analytics-id
tile-2-7e5512f5b2-9b751e934e-Lactation counseling
theme
white
layout
vertical-center
mobile-layout
vertical-center
is-grid-item
true
span
3
desktop-span
3
vertical-align
stretch
header
In-network labs
heading-level
h3
href
/content/bcbsnc/us/en/members/find-care/in-network-labs
analytics-id
tile-3-7e5512f5b2-744d788c95-In-network labs
theme
white
layout
vertical-center
mobile-layout
vertical-center
is-grid-item
true
span
3
desktop-span
3
vertical-align
stretch
header
Retail specialty pharmacy list
heading-level
h3
href
/content/bcbsnc/us/en/providers/prior-authorization/prescription-drugs/specialty-pharmacy-network
analytics-id
tile-4-7e5512f5b2-01cb99ab94-Retail specialty pharmacy list
theme
white
layout
vertical-center
mobile-layout
vertical-center
is-grid-item
true
span
3
desktop-span
3
vertical-align
stretch
is-grid
true
grid-gap
medium
lh-theme
neutral-light
lh-spacing
default
lh-content-width
xl
lh-padding-top
md
lh-padding-bottom
md
lh-gutters
default
src
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:f7fa435a-e26f-4479-93f1-bd0351c7588a/as/blue-distinction-centers.avif?assetName=blue-distinction-centers.jpeg
rendition
photo
lh-rounded
true
lh-circular
false
lh-full-width
false
is-grid-item
true
desktop-span
6
mobile-order
1
vertical-align
center

Specialty care you can trust

When you need specialty care, you want to know you're choosing a doctor you can trust. The Blue Distinction program recognizes health care facilities and doctors with a proven track record of providing top-notch specialty care.

The program includes two levels of designation:

  • Blue Distinction Center (BDC): quality care, treatment expertise, and better overall patient results
  • Blue Distinction Centers+ (BDC+): more affordable care in addition to quality care, treatment expertise, and better overall patient results
alignment
left
size
large
button-type
lh-button
variant
outlined
text
Explore Blue Distinction Options
media-label
label
link
/content/bcbsnc/us/en/members/find-care/blue-distinction
icon-position
right
analytics-id
twocolumncontent-cta-1-784cc71c09-1a40e779fa-Blue Distinction Specialty Care for Members
full-width
false
full-width-mobile
false
is-grid-item
true
span
6
desktop-span
6
vertical-align
center
order
2
mobile-order
2

Member Knowledge Center

lh-id
container-fb6e0a5fdf
lh-context-id
container-fb6e0a5fdf
lh-theme
primary-dark
lh-spacing
default
lh-content-width
md
lh-padding-top
lg
lh-padding-bottom
none
lh-gutters
default
Get reliable answers to your insurance questions, such as how to submit a claim or find the right doctor.
lh-id
container-fb6e0a5fdf
lh-context-id
container-fb6e0a5fdf
lh-theme
primary-dark
lh-spacing
default
lh-content-width
xl
lh-padding-top
xxs
lh-padding-bottom
sm
lh-gutters
default
is-grid
true
grid-gap
medium
lh-id
container-fb6e0a5fdf
lh-theme
primary-dark
lh-spacing
default
lh-content-width
xl
lh-padding-top
xs
lh-padding-bottom
none
lh-gutters
default
layout
vertical-left
theme
white
media-type
image
image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:dab7c360-00e5-491a-97c0-1045287d6064/as/copayment-knowledge-center.avif?assetName=copayment-knowledge-center.jpeg
icon-size
xxl
gradient
true
title
Coinsurance vs copay
heading-level
h3
heading-size
xxs
cta1-variant
text
cta1-text
Read More
cta1-href
/content/bcbsnc/us/en/members/knowledge-center/coinsurance-vs-copay
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-a213282a93-eff4f3ebbf-Coinsurance vs copay
is-grid-item
true
span
4
desktop-span
4
vertical-align
stretch
layout
vertical-left
theme
white
media-type
image
image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:0c124804-5e3b-470a-a461-07f8ee745e25/as/how-to-read-eob.avif?assetName=how-to-read-eob.jpeg
gradient
true
title
How to read your explanation of benefits
heading-level
h3
heading-size
xxs
cta1-variant
text
cta1-text
Read More
cta1-href
/content/bcbsnc/us/en/members/knowledge-center/how-to-read-eob
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-a213282a93-b4e878b6aa-How to read your explanation of benefits
is-grid-item
true
span
4
desktop-span
4
vertical-align
stretch
layout
vertical-left
theme
white
media-type
image
image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:70bb728b-3ed3-4798-a71e-80f1e32f7b26/as/in-network-vs-out-of-network-mkc.avif?assetName=in-network-vs-out-of-network-mkc.jpeg
gradient
true
title
In-network vs out-of-network
heading-level
h3
heading-size
xxs
cta1-variant
text
cta1-text
Read More
cta1-href
/content/bcbsnc/us/en/members/knowledge-center/in-network-vs-out-of-network
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-a213282a93-702c9977c9-In-network vs out-of-network
is-grid-item
true
span
4
desktop-span
4
vertical-align
stretch
alignment
center
size
large
button-type
lh-button
variant
outlined
text
Find More Articles
media-label
label
link
/content/bcbsnc/us/en/members/knowledge-center
analytics-id
curated-articles-cta-a213282a93-082f604b78-Find More Articles
full-width
false
full-width-mobile
false
lh-id
container-fb6e0a5fdf
lh-context-id
container-fb6e0a5fdf
lh-theme
primary-dark
lh-spacing
default
lh-content-width
xl
lh-padding-top
xs
lh-padding-bottom
xl
lh-gutters
default