Members
Youth mental health services
We're committed to supporting your children and teens in every aspect of their health. That includes their mental health.
Emergency help
If your child needs immediate help for a psychiatric or medical emergency, call 911 or 988 (the Suicide and Crisis Lifeline) or visit your local emergency room immediately.
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Helping you help your kids
At Blue Cross and Blue Shield of North Carolina (Blue Cross NC), we're here to support you and your family. Just like adults, children and teens often face mental health challenges such as anxiety and depression. Signs of mental health challenges in kids can include:1
- Unusual tiredness
- Sadness
- Fearfulness
- Anger
- Withdrawing from people or activities
If you’ve noticed these or other changes in your child, it may be time to connect with a mental health professional. We're here to help you achieve your goal of a happy and healthy family.
Resources for members
Many mental health care tools and services are available for members and their covered dependents.
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Search for a mental health provider
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With our Find Care tool, you can search for in-network psychiatrists, social workers, and other mental health providers who can support you and your child. You can also look up prescription drugs covered under your plan.
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Look Up a Doctor or Drug
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Connect with a provider virtually
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Get support from the comfort of home through virtual appointments. Many of our health plans offer mental health care via telehealth for teens ages 13–17.2
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Learn More About Telehealth
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Access crisis care
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For children ages 5 and older, you can get rapid response mental health care in North Carolina by calling the behavioral health number on the back of your member ID card, calling 988, or connecting with Crisis Solutions NC.
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Visit Crisis Solutions NC
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Every health plan is different. Learn more about what's covered in your plan by logging in to your member portal and reviewing your Benefit Booklet.
Youth mental health insights
Our Point of Blue blog provides insights and tips to help you navigate your health and wellness.
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Improving youth mental health
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Read More
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Understanding depression in teens
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Read More
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Breaking through mental health challenges
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Read More
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curated-articles-card-14b11f3e84-f20e075882-Breaking through mental health challenges