Living well with your Medicare plan

As a member, you have access to our large network of doctors, hospitals, and pharmacies, plus lots of added benefits.
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Learn more about your coverage

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Choose the Medicare coverage you have with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) to learn about your plan's benefits. You can find your plan type on your member ID card.
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Medicare Advantage
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(Blue Medicare Medical Only℠ and Medical with Prescription Drug plans)
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Prescription drug
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(Blue Medicare Medical with Prescription Drug and Blue Medicare stand-alone Prescription Drug plans)
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Medicare Supplement
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(Blue Medicare Supplement℠ plans)
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If you have our Medicaid + Medicare (HMO-POS D-SNP) plan, visit Healthy Blue + Medicare℠ for your plan details.

Read about the Inflation Reduction Act, a federal law that aims to reduce out-of-pocket drug costs for Medicare enrollees.

If you are a caregiver for a Blue Cross NC member, we have tools and information to help you. Visit our caregiver resources page for more information.

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View your plan documents and policies

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Read the details of your plan's coverage, rules for getting care, and what to expect as a member.
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Plan documents
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The Medicare forms library contains plan information booklets, claims and banking forms, and more. You can also find your formulary (drug list) and other prescription drug resources.
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Visit Medicare Forms Library
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Policies and legal
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Learn more about your rights and responsibilities as a member, our quality assurance practices, how to appeal a coverage decision or determination, and how you are covered in a disaster.
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View Policies and Legal Information
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Find the care that's right for you

Find in-network doctors and pharmacies, search for prescription medications, and more.
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Find Care
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Get in touch with us

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Blue Medicare Advantage HMO℠
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888-310-4110 (TTY 711)

7 days a week: 8 AM to 8 PM

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Blue Medicare PPO℠
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877-494-7647 (TTY 711)

7 days a week: 8 AM to 8 PM

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Blue Medicare Rx℠ (PDP)
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888-247-4142 (TTY 711)

7 days a week: 8 AM to 8 PM

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Healthy Blue + Medicare℠ (HMO-POS D-SNP)
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833-713-1078 (TTY 711)

7 days a week: 8 AM to 8 PM

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Corporate Addresses

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Mailing address
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Blue Cross and Blue Shield of North Carolina
PO Box 2291
Durham, NC 27702
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Street address (deliveries)
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Blue Cross and Blue Shield of North Carolina
4615 University Drive
Durham, NC 27707
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/content/bcbsnc/us/en/fragments/members/medicare-prefooter
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