Get started with Blue Medicare Advantage

You can find your plan documents, opt in to autopay, check claims, find care, go paperless, and more – all in one secure, personalized place. You can register for the Blue Cross NC member portal as early as 30 days before your plan starts.

Your Medicare Advantage member ID card holds important information about your plan. Be sure to present it when you visit the doctor or pharmacist to verify your coverage so you don't overpay for care.

It's a good idea to keep this card in your wallet so you'll always have it with you. You can also access your member ID card online in your member portal.

Remember to schedule an annual preventive visit.

• If you are new to Medicare, be sure to call your doctor and schedule your Welcome to Medicare Visit.
• Your Medicare Advantage plan covers both an annual physical AND an annual wellness visit.
• You can search for in-network providers and choose your primary care provider in your member portal.

If your plan includes drug coverage, learn about the steps you should take to make the most of your benefits, including:

• Registering for online access
• Choosing a pharmacy
• Checking your list of covered drugs
• Signing up for mail order delivery
• Asking about generic alternatives
• Keeping track of your medication

You can review your benefits in your Evidence of Coverage (EOC) document. You can find your EOC in your member portal or in the Forms Library.

Your EOC document lists the benefits and services covered by your plan, your out-of-pocket cost for each service, and your prescription benefit information, if applicable.

If someone is helping you manage your health care, we'll need your permission to share your medical information with them.

Print and complete the Member Authorization Request Form, then mail it to Blue Cross and Blue Shield of North Carolina (Blue Cross NC) at the address listed on the form.