Provider Call Center Experiencing High Call Volume
November 04, 2021
The Provider Call Center that handles Prior Authorizations is currently experiencing higher than normal call volume. We appreciate your patience.
Did you know, our Blue e Care Affiliate portal allows providers to check eligibility, load an authorization, make modifications on a pended case, or check for status updates?
Check out “What is Blue e?” on the Blue Cross NC website to learn more about the provider portal.