Provider Call Center Experiencing High Call Volume

November 04, 2021
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The Provider Call Center that handles Prior Authorizations is currently experiencing higher than normal call volume. We appreciate your patience.

Did you know, our Blue e Care Affiliate portal allows providers to check eligibility, load an authorization, make modifications on a pended case, or check for status updates?

Check out “What is Blue e?” on the Blue Cross NC website to learn more about the provider portal.