Providers

Network participation

Whether you’re joining the Blue Cross NC provider network for the first time, updating your practice details, or adding providers to your organization, we make it easy to get started.

Individual practitioners

Individual practitioners are licensed healthcare professionals who deliver care directly to patients and have a Type 1 National Provider Identifier (NPI). This includes physicians, advanced practice providers, nurses, therapists, and other licensed clinicians. Whether you’re new to Blue Cross NC or managing an existing relationship, we'll help you find the right path to get started.
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Join the Blue Cross NC network
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Learn how to apply for network participation and complete credentialing if you’re new to the area, practice in a neighboring state, or are not currently in our network.
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Join an already in-network group
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Find out how to affiliate with an in-network group if you’re already credentialed with Blue Cross NC and are starting with a new practice.
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Maintain your information and in-network status
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Update your provider profile, credentials, and practice details to stay compliant and maintain your in-network status.
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Group practices

A group practice is an organization made up of multiple individual practitioners and identified by a Type 2 NPI. Group practices may include a range of specialties and locations, but they are separate from facilities, such as hospitals or surgery centers. Our tools can help ensure your practice stays active and accurately represented in our network.
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Join the Blue Cross NC network
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Explore how to enroll your group in the Blue Cross NC network, including contracting and credentialing requirements for new organizations.
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Add a new provider or location
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Add providers or practice locations to your existing group contract to keep your network participation current and accurate.
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Maintain your information and in-network status
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Keep your group’s credentials, roster, and practice information up to date to maintain participation in the Blue Cross NC network.
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Facilities

A facility is a healthcare organization or site of care where medical services are provided, such as hospitals, ambulatory surgery centers, imaging centers, or skilled nursing facilities. Facilities are identified by a Type 2 NPI and are credentialed separately from group practices. Maintaining accurate facility details helps support claims processing, directory listings, and ongoing network participation.
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Join the Blue Cross NC network
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Learn how to request participation for your facility and complete the contracting process to join the Blue Cross NC network.
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Maintain your information and in-network status
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Review and update your facility’s information to ensure continued participation and accurate directory listings.
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Working with us

Access requirements, policies, and programs that support our work with providers and facilities.
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HIPAA
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Access HIPAA agreements, connectivity request forms, testing resources, companion guides, sample documents, and electronic data interchange (EDI) requirements.
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EFT and payments
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Set up electronic funds transfer (EFT), review payment options, and find information about provider reimbursement and dental payment methods.
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Pricing policies and fee schedules
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Review reimbursement policies, fee schedules, billing guidelines, and pricing information for participating and out-of-network providers.
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Access to care
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Check access-to-care requirements, provider standards, and member rights and responsibilities resources.
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Quality standards and guidelines
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Learn about NCQA standards, accreditation requirements, quality improvement programs, utilization management, credentialing, and network management expectations.
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Quality assurance programs
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Find information about prior authorization, utilization review, continuity of care, case management, and other programs that support quality care.
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Additional information

Review regulatory and reference information related to coverage requirements and federal protections.
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Preventive care services for non-grandfathered group plans (PDF)
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View a PDF list of preventive services that are available with no cost-sharing when provided by an in-network provider for members of some non-grandfathered health plans.
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Federal No Surprises Act
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Find information on how the No Surprises Act protects patients from balance billing and disputing a Qualifying Payment Amount
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