Policies and best practices
Review the rules and standards governing member data, your digital experience, and our guiding principles.
Learn how we protect more than your health
We are committed to protecting the privacy of our members' medical and personal information.
rendition
photo
lh-rounded
true
lh-circular
false
lh-full-width
false
Your privacy and handling of personal information
header
Privacy policies
heading-level
h3
description
Protecting consumer privacy across our suite of digital tools is important to us.
analytics-id
tile-1-0e422e1bf5-3b907ae990-Privacy policies
theme
white
layout
vertical-center
mobile-layout
vertical-center
header
Notifications policy for linked apps
heading-level
h3
description
We provide you digital access to detailed information about your health history.
analytics-id
tile-2-0e422e1bf5-c9e84d89a0-Notifications policy for linked apps
theme
white
layout
vertical-center
mobile-layout
vertical-center
header
Notifications for payers
heading-level
h3
description
What you need to know when you ask us to share your personal information.
href
analytics-id
tile-3-0e422e1bf5-7f17d4f282-Notifications for payers
theme
white
layout
vertical-center
mobile-layout
vertical-center
rendition
photo
lh-rounded
true
lh-circular
false
lh-full-width
false
Optimizing your digital experience
Discover the commitments and principles that guide us
layout
vertical-left
theme
white
media-type
none
gradient
true
title
Fraud and abuse
heading-level
h3
heading-size
sm
rte-description
We are dedicated to protecting consumer privacy across our suite of digital tools.
cta1-variant
outlined
cta1-text
Learn More
cta1-analytics-id
card-1-397e5ac456-aa93aa6e37-Fraud and abuse
layout
vertical-left
theme
white
media-type
none
icon-size
xxl
gradient
true
title
Non-discrimination policy
heading-level
h3
heading-size
sm
rte-description
We work to ensure everyone can communicate with us and use our services.
cta1-variant
outlined
cta1-text
Learn More
cta1-analytics-id
card-1-fc5947e19c-5d35639a26-Non-discrimination policy
layout
vertical-left
theme
white
media-type
none
gradient
true
title
Ethics
heading-level
h3
heading-size
sm
rte-description
Our code of conduct and governance guidelines reflect our commitment to honesty, integrity and fairness.
cta1-variant
outlined
cta1-text
Learn More
cta1-analytics-id
card-1-d030193b07-091908df89-Ethics
layout
vertical-left
theme
white
media-type
none
gradient
true
title
Equal employment opportunity (EEO) policy
heading-level
h3
heading-size
sm
rte-description
Our company maintains a work environment that provides all individuals the opportunity to work free from discrimination and harassment.
cta1-variant
outlined
cta1-text
Learn More
cta1-analytics-id
card-1-a32d9ace8d-00f030a82c-Equal employment opportunity (EEO) policy
Point of Blue
Learn more about the impact of our policies and best practices in our blog.
layout
horizontal
theme
white
media-type
image
icon-size
xxl
gradient
true
title
Health records access
heading-level
h3
heading-size
xs
rte-description
We're working toward interoperability - allowing physicians to access patient data across practices, hospitals and platforms to paint a full picture of a patient’s health.
cta1-variant
outlined
cta1-text
Read More
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-bf8f30c005-372e9fdefa-Health records access