Student medical evacuation and repatriation services

1. Immediately go to the nearest doctor or hospital.
2. When you're safe, call Blue Cross Blue Shield Global Solutions (toll free) at 855-445-1301.

The Blue Cross Blue Shield Global Solutions Service Center is available 24 hours a day, 365 days a year to support you.

If you're in need of life-saving medical intervention, you can be treated at the nearest appropriate medical facility.

The Blue Cross Blue Shield Global Solutions medical assistance team will contact your treating doctor and closely monitor your case to determine if medical evacuation is necessary.

Note: Blue Cross Blue Shield Global Solutions coordinates emergency services with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) strategic resources located around the world.

• The insured person’s name. This is the Subscriber Name on the front of your Blue Cross NC member ID card and could be a student or a parent.
• The insured person’s ID number. This is the Subscriber ID on the front of your Blue Cross NC member ID card.
• The name of your Blue Cross Blue Shield Global Solutions program: "Blue Cross Blue Shield North Carolina NC MERE Companion."
• The name of your Blue Cross NC health plan. You can find it on the front of your Blue Cross NC member ID card at the top.
• The name of your school.
• Detailed information about the nature of the emergency.
• The name and contact details for the treating doctor and / or hospital, if applicable.
• The insured / injured person’s specific location within the country you're visiting. Use your phone's GPS if available.