We've been serving our members for over 80 years all across the country. With one of the broadest networks of doctors and hospitals, you won’t have to choose between quality and care. We're not only known for dependable health insurance coverage and top-notch customer service. We were also voted one of the most ethical companies in the world.1
Monday-Friday: 8:00 a.m. to 9:00 p.m.
Phone: 1-877-275-9787
Search for a doctor or other health care provider. You can also find the nearest hospital, clinic or urgent care center.
Our Find a Drug tool helps you search for current prescription drug information, including brand-name and generic medications, compare drug costs and find a pharmacy.
Our Continuity of Care program helps you when you need continued health care during a change in coverage. When you change health plans or if your provider no longer participates in the BCBSNC network, you may be eligible to have your care continue. Conditions may apply.
Need to see a doctor outside of North Carolina? Nationally, BCBS plans lead the industry with the largest network of physicians and hospitals:
Our exclusive site for members offers:
Our Preventive Care Services List shows you which services and prescriptions are defined as preventive and covered at 100%.
Prime Mail delivers a 90-day supply of medications by mail right where you want them. No driving. No waiting. Already getting your prescription drugs by mail? You'll need to shift existing mail order prescriptions to a BCBSNC Pharmacy Benefits Manager to keep receiving them.
Transition to Prime (PDF)
Health Line Blue℠ connects you to a trained nurse, 24/7, to get your health questions answered.
Wellness Programs give basic, low-cost options to help you improve your health. Some of the benefits are online health assessment tools, preventive care, support with health challenges, and one-on-one health coaching.4
Blue365® has great deals on fitness gear, personal care, gym memberships, family activities, vision, hearing and healthy eating products.5
1. Blue Cross NC is one of the World's Most Ethical Companies (2012, 2013, 2014, 2016). Ethisphere Institute reviewed nominations from companies in more than 100 countries and 36 industries.
2. CHP MarketQuest, Network Compare, April 2015.
3. Blue Cross and Blue Shield Association, (accessed August 2015).
4. BCBSNC offers Healthy Outcomes programs as a convenience to aid you in improving your health; results are not guaranteed. BCBSNC contracts with Optum, an independent third party vendor, for the provision of certain aspects of Healthy Outcomes programs and is not liable in any way for goods or services received from Optum. Optum does not provide Blue Cross and Blue Shield products or services. BCBSNC reserves the right to discontinue or change Healthy Outcomes programs at any time. The programs are educational in nature, and are intended to help you make informed decisions about your health, and to help you comply with your doctor's plan of care. Decisions regarding your care should be made with the advice of your doctor.
5. Blue365 offers access to savings on items that Members may purchase directly from independent vendors, which are different from items that are covered under the policies with BCBSNC. Blue Cross and Blue Shield Association (BCBSA) may receive payments from Blue365 vendors. Neither BCBSNC nor BCBSA recommends, endorses, warrants or guarantees any specific Blue365 vendor or item. This program may be modified or discontinued at any time without prior notice.
SM, ® Marks of the Blue Cross and Blue Shield Association.
© 2015, Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.