Agent Services

How to log in to your agent portal

A guide to logging in to Agent Services, the agent portal from Blue Cross and Blue Shield of North Carolina (Blue Cross NC).
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Log In to Agent Services
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Agent login process

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In addition to entering your password, the agent login process now includes an extra verification step. This is an important measure to protect private information by ensuring only you can access your account.
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Enter username and password
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Enter your username and password on the agent login screen.

If you haven't already, you'll be asked to verify your email address. You'll only need to do this once.

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Select how to verify your login
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Next, you'll choose a method for verifying your login. This method will be used for all future logins.
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Complete your login
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You will verify your login by entering a security code on your device. Then you will be logged in to your account.
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Ways to verify your login

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Text message
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Receive a text message that includes a security code.
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Voice message
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Receive an automated phone call from Blue Cross NC that includes a security code.
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Authenticator app
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Receive a code via a smartphone app like Microsoft Authenticator or Google Authenticator.
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Log in to Agent Services
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Frequently asked questions

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We're here to help

If you have questions about using Agent Services or need technical support, call the Agent Contact Center.
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