Apply for Credentialing

Credentialing Instructions

Home Durable Medical Equipment The DME provider network for BCBSNC closed to new providers effective 6/1/07.  The DME provider network for PARTNERS closed to new providers effective 8/10/07.

Dear Health Care Provider:

The following instructions will help you understand the information required to credential your Home Durable Medical Equipment facility. To avoid delays associated with an incomplete credentialing application, please review this material carefully before attempting to complete the application. Fill in all required information completely and attach all required documents before submitting your application.

Upon completion of the credentialing process, your application will be presented to the Credentialing Committee for approval or denial. If denied you will be notified by certified mail. If approved, Network Management will contact you to finalize the contracting process and assign your effective date.

ALL APPLICANTS: Please note all fields must be COMPLETED or indicate NOT APPLICABLE (NA). All supporting required documents must be submitted or the application cannot be processed and will be returned.

• A completed signed and dated application for each site and each organization with a Unique Federal Tax ID# is a required legal document.
• A copy of the Division of Facility Services License or Board of Pharmacy Permit-Devise Dispensing Permit, Board of Pharmacy Permit-Devise and Medical Equipment Permit is required.
• Home Durable Medical Equipment must be either accredited, Medicare or Medicaid certified.
• One of the following documents is needed (if applicable):
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
  • The Community Accreditation Program, Inc. (CHAP)
  • Accreditation Commission for Health Care (ACHC)
  • The Compliance Team Inc.'s "Exemplary Provider Award Program," International Standards Organization (ISO)
  • International Standards Organization (ISO)
• Medicare/Medicaid verification is needed for each site (or letter attesting to all covered sites) if applicable.
  Note: A current copy of the Medicare and Medicaid Remittance Advice Summary (RA) from the facility will meet this criterion. If you are not Medicare and/or Medicaid certified, please provide an explanation.
  Note: If applying for the PARTNERS National Health Plan (PNHP) network Medicare certification is required. 
• A general liability malpractice insurance face sheet is required for each site (or letter attesting to all covered sites), and must include current coverage dates, provider name, address and limits of coverage. Minimum coverage for all networks is $1 million occurrence/$3 million aggregate.
• If the provider answers yes to any questions on the application under section 1.G, the following information is required to process the application:
  • Number of cases less than $200,000
  • If greater than $200,000 actual or anticipated, include the occurrence date, settlement date, and nature of case.