No-cost rides to medical appointments

Transportation support to help you get the care you need.

What is SafeRide?

If you don’t have easy access to transportation, getting to the doctor can be a challenge. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) may be able to help.

Through our pilot program with SafeRide, eligible Blue Cross NC health plan members can get no‑cost rides to and from non‑emergency medical appointments.

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To learn more or enroll, call SafeRide
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Enrollment is only available by phone and depends on program availability.

855-932-5415

How SafeRide works

SafeRide provides reliable transportation so you can get to your medical appointments without added stress or cost. With SafeRide:
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Transportation is provided to you at no cost
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Use up to eight one‑way rides per year
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Rides are arranged and monitored for safety
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You receive text updates about your ride
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Helping you get the care you need

SafeRide can be used for a variety of non‑emergency medical visits, including:

  • Doctor’s office appointments for you or your children
  • Follow‑up visits after surgery, injury, or illness
  • Routine screenings, such as cancer screenings
  • Visits to help manage chronic conditions
  • Urgent care (when it’s not an emergency)

Seeing your doctor regularly supports your overall health and helps you stay on track with care plans. When transportation isn’t a barrier, it’s easier to manage ongoing health needs and address concerns before they become more serious.

SafeRide is not for emergencies. If you need emergency care, call 911 or go to the nearest emergency room.

Eligibility and program availability

SafeRide is available to:

  • Blue Cross NC members who purchase their own health insurance (not through an employer)
  • Covered family members age 18 and older

This transportation benefit is part of a pilot program and is offered on a first‑come, first‑served basis. Availability may change, and the program may be updated or discontinued at any time.