Annual important information for providers
January 23, 2026
Get the most from Blue Cross and Blue Shield of North Carolina (Blue Cross NC)
We've created a brochure that outlines important information for our practitioners that covers the following topics:
- Member rights and responsibilities
- Pharmacy management procedures and updates
- Behavioral health services
- Practitioner rights
- How to obtain a copy of utilization management (UM) criteria
- Case management program eligibility and referrals
- Chronic condition management
Two easy ways to get your brochure:
New and existing practitioners can access the Annual Provider Update Brochure (PDF).
New and existing practitioners can request a paper copy of the brochure by calling 800-777-1643.