Reminder: Practitioners and Facility Providers Must Verify Accuracy of Directory Information Every 90 Days

As we previously posted here, as part of the Consolidated Appropriations Act, Blue Cross NC requires providers to attest to the accuracy of their information published in the online directory every 90 days.

How Do You Verify Your Data? If you are a non-delegated individual practitioner or facility provider, BetterDoctor, a solution of QuestAnalytics, will contact you to verify your data. BetterDoctor simplifies the attestation process for providers through automatic reminders and sharing updates and attestation status with other plans.

For large non-delegated groups, BetterDoctor accepts rosters. Large groups can contact BetterDoctor directly at 844-668-2543  or rosters@questanalytics.com and request to be enrolled in their large group health system (LGHS) program which allows providers to send a spreadsheet of all their locations for directory attestation.

No Contact From BetterDoctor? If you have not been contacted by BetterDoctor yet,the contact information we have on file may be incorrect. Go to Blue Cross NC’s website and click Providers and search for Demographic Change Form (PDF) and follow the Demographic and Contact Information (Job aid) (PDF) instructions.

Questions About BetterDoctor? Contact Quest Analytics at: support@betterdoctor.com or 844-668-2543 (8 AM to 5 PMCST).