Carelon Provider Portal changes effective July 1, 2024
June 21, 2024
Effective July 1, 2024, Carelon is changing the functionality of its Provider Portal.
Beginning July 1, Carelon will retire the “Check Order Status” on the portal, and providers should instead use “Order Search” going forward.
Full details about the change are available via the links below.
- Carelon Provider Connections: Welcome - Carelon Provider Connections Blog (carelonmedicalbenefitsmanagement.com)
- Carelon Portal Updates: Portal updates - Carelon Provider Connections Blog (carelonmedicalbenefitsmanagement.com)
For questions about this change, or for Portal support, select “Support” in the bottom right corner of the Carelon Provider Portal screen or contact Carelon’s web customer service team at 800-252-2021.