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Blue Cross and Blue Shield of North Carolina to launch updated public website

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July 31, 2023
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The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) public website is getting a major redesign and will launch August 8, 2023, at http://www.bluecrossnc.com.

For our provider community, we have redesigned our public website with a cleaner, simpler design and navigation providing you with the web resources you need to continue to provide high quality care to our members. Some enhancements include:

  • You can now log into Blue e, our provider portal, from any page, although your log in credentials will not change

  • Better organization and navigation helping you locate the information you need quickly

  • Improvements to search tools making it easier to find relevant answers to your questions.

  • Redesign and improvements to the web experience for the most popular processes including:

    • Credentialing and Enrollment
    • Medical Policy Search
    • Claims, Appeals and Inquires

  • Retiring the Provider Toolkit pages due to low utilization.

To learn more about some of the changes that will specifically affect our provider community we created a video available here.

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