Providers
Prior authorization
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) reviews certain behavioral health, medical services, equipment, and medications against health care management guidelines prior to the services being provided.1
Find out if we require prior authorization
Use our search tools to determine if we need prior authorization and how to submit authorization requests.
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CPT / HCPCS codes
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Search for services and durable medical equipment for plans requiring prior authorization.
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Search by Commercial Codes
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Search by Medicare Codes
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Prescription drugs
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Search for prescription drugs for plans requiring prior authorization.
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Search by Commercial Drugs
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Search by Medicare Drugs
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We may require prior authorization reviews to confirm:
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Member eligibility
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Benefit coverage
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Compliance with Commercial and Blue Medicare℠ medical policies regarding medical necessity
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Appropriateness of setting
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Requirements for use of in-network and out-of-network facilities and professionals
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Identification of comorbidities and other problems requiring specific discharge needs
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Identification of circumstances that may indicate:
- a referral to concurrent review, discharge services, or case management
- a referral to a second opinion, continuity of care, or case management
- a referral to chronic case management
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Services on the Prior Authorization Code List that are rendered emergently or urgently during an inpatient admission are still subject to medical necessity criteria.
Blue Cross NC publishes prior authorization approval rates and decision timeframes for Medicare and Affordable Care Act (ACA) plans each calendar year to improve transparency for members and providers.
Medical policies and supporting documentation
Medical policies, medical necessity criteria, and medical record submission requirements play a part in informing our prior authorization decisions. Review these policies and what you may need to submit with prior authorization requests.
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Medical policies and guidelines
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Care management and medical necessity
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Medical records submission and reporting
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Request prior authorization
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