Register for Member Services

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Register to use Member Services on or after your policy's Effective Date and access benefits, claims and wellness information.

Required All information is required.

Get Started

Are you registering yourself or your child?
Members must register themselves, except members under age 13 who must be registered by a parent or guardian.

Confirm your identity

Enter the letters and numbers of your
Subscriber ID from your Member ID Card
Registrant's date of birth
ZIP code for the mailing address
on file with BCBSNC.
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Having trouble retrieving your information online? Call Web Support at 1-888-705-7050 or email us.

Select a member

We found more than one member with the same birthdate. Please choose the member who is registering:
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Your information

Member name:
Subscriber ID:
Date of birth:
ZIP code:

Enter or create your User ID

Choose one
Cancel

Create a User ID and password

   User IDs must include at least six characters and no spaces.

Strong passwords help protect your personal information. Passwords are case-sensitive and can't be the same as your User ID.

Do:
  • Use between 6 and 32 characters
  • Use at least 1 number and/or 1 special character/symbol (Example: p@ssw0rd)
  • Use both upper-case and lower-case letters (Example: P@ssw0rd instead of password)
Don't:
  • Use a password from another account
  • Use personal or common information other people can guess (Examples: your first or last name, your pet's name, your favorite sports team)

Choose a security question

Establish a security question and answer. We'll ask you this question if you need to reset your password online.
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Enter your e-mail address

This e-mail address will be used infrequently to send you information about your account.
Review E-mail privacy policy.

BCBSNC will not sell or share your e-mail address with third parties.

By clicking Finish, you're agreeing to the privacy policy and usage agreement.

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Strong security questions are easy for you to remember, but hard for others to guess. Factual information, like your third-grade teacher's name, is better than things that may change, like your favorite restaurant.
For a strong password, do not reference personal or common information, like a pet's name or sports team. Do mix letters and numbers and use different cases. Tip: Use the first letter from each word in a sentence that's easy for you to remember. For example, "I eat apples every day" could be: "Iea$ed8".

Locating Your Subscriber/Member ID

Your Subscriber/Member ID contains both letters and numbers. It is located in the upper left of your BCBSNC Member ID Card under the name of the primary account holder.

If required, your Member Code is the 2-digit number to the right of a member's name. It may appear at the end of your ID on some documents and/or Medicare cards, but it is typically not needed when completing forms online.


Having trouble retrieving your information online? Call Web Support at 1-888-705-7050 or email us.