Knowledge Center

Understanding value-based care

Value-based care focuses on helping people achieve better health outcomes while reducing unnecessary care and costs. Learn more about what it is,  how it works, and how it benefits you as a patient.

What is value-based care?

Value-based care is a health care model that focuses on the quality of care patients receive rather than the number of services provided.

Traditionally, health care has often operated under a fee-for-service model, where providers are paid based on the tests, procedures, and treatments they perform. While many of these services are necessary, this approach can sometimes lead to fragmented care or services that may not improve a patient's overall health outcome.

Value-based care takes a different approach. Providers are rewarded for helping patients stay healthy, managing chronic conditions effectively, and improving measurable health outcomes.

Why value-based care is important

Health care costs continue to be a challenge for many families. At the same time, studies have shown that some medical services may be unnecessary or redundant, which can increase costs without improving health outcomes.

Value-based care encourages providers to focus on prevention, early intervention, and coordination among care teams. When care is better coordinated and focused on long-term health, patients may experience improved outcomes and a better overall experience.

What to expect

Under a value-based care model, providers work together to support a patient's overall health rather than focusing only on individual appointments or procedures.
layout
vertical-left
theme
white
media-type
none
gradient
true
title
Greater focus on preventive care
heading-level
h3
heading-size
sm
rte-description
Preventive services such as annual checkups, vaccinations, screenings, and wellness visits can help identify health issues before they become more serious. Early detection often leads to more effective treatment and better outcomes.
layout
vertical-left
theme
white
media-type
none
gradient
true
title
Improved care coordination
heading-level
h3
heading-size
sm
rte-description
Many people receive care from multiple providers. Value-based care encourages communication among primary care providers, specialists, hospitals, and other members of a patient's care team. This helps reduce gaps in care and ensures everyone is working toward the same health goals.
layout
vertical-left
theme
white
media-type
none
gradient
true
title
Better chronic conditions management
heading-level
h3
heading-size
sm
rte-description
For people living with conditions such as diabetes, heart disease, or asthma, ongoing support is essential. Value-based care programs often emphasize regular follow-up care, education, and care management to help patients stay healthier over time.
layout
vertical-left
theme
white
media-type
none
gradient
true
title
More efficient use of resources
heading-level
h3
heading-size
sm
rte-description
When providers focus on delivering the most appropriate care for each patient's needs, patients may avoid unnecessary procedures, tests, or hospital visits.

The role of your primary care physician

Primary care providers play an important role in a value-based care model. A primary care provider can:

  • Help coordinate care across multiple specialists
  • Track preventive screenings and routine checkups
  • Monitor chronic conditions
  • Identify health concerns early
  • Provide guidance for healthy lifestyle choices

Building a relationship with a trusted primary care provider can help you take a more active role in managing your health.

Value-based care is growing

Value-based care is designed to improve the quality of health care by focusing on patient outcomes rather than the number of services delivered. Many health systems, providers, and insurers like Blue Cross and Blue Shield of North Carolina (Blue Cross NC) are continuing to adopt these approaches through specialized programs.

While no health care model is perfect, value-based care aims to create a system that focuses on helping people achieve and maintain better health.

Take the confusion out of insurance

Get reliable answers to your insurance questions, such as how to get prior authorization and submitting a claim.
layout
vertical-left
theme
white
media-type
image
image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:44660a8a-55c8-440d-8565-9d20a6a3cdd0/as/how-health-insurance-works-what-it-is.avif?assetName=how-health-insurance-works-what-it-is.jpeg
icon-size
xxl
gradient
true
title
How health insurance works
heading-level
h3
heading-size
xxs
cta1-variant
text
cta1-text
Read More
cta1-href
/content/bcbsnc/us/en/members/knowledge-center/how-health-insurance-works
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-4d54174045-e2be8aea35-How health insurance works
layout
vertical-left
theme
white
media-type
image
image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:a576daa4-7234-482c-8875-7af5d7dbc28c/as/types-of-plans-right-plan.avif?assetName=types-of-plans-right-plan.jpeg
gradient
true
title
Health plan types: HMO vs. PPO vs. EPO vs. POS
heading-level
h3
heading-size
xxs
cta1-variant
text
cta1-text
Read More
cta1-href
/content/bcbsnc/us/en/members/knowledge-center/types-of-health-insurance-plans
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-4d54174045-82833d324a-Health plan types: HMO vs. PPO vs. EPO vs. POS
layout
vertical-left
theme
white
media-type
image
image
https://delivery-p174711-e1869819.adobeaemcloud.com/adobe/assets/urn:aaid:aem:dc50a849-7311-423b-b8ae-543d2aaa3427/as/undestanding-appeals-process-hero.avif?assetName=undestanding-appeals-process-hero.jpg
gradient
true
title
Understanding the medical appeals process
heading-level
h3
heading-size
xxs
cta1-variant
text
cta1-text
Read More
cta1-href
/content/bcbsnc/us/en/members/knowledge-center/appeals
cta1-icon
lh-icon--caret-right
cta1-analytics-id
curated-articles-card-4d54174045-353a90ea91-Understanding the medical appeals process