Tips on how to talk to your doctor
Medical information can be overwhelming
Doctors may use terms that feel unfamiliar or complex, especially for those without a background in health or science. Some people feel overwhelmed or unsure of what to ask first. Others may feel rushed and plan to look up information later.
Research shows that many Americans have trouble understanding basic health information. This can make it harder to make informed health care decisions, regardless of education level.
One common reason people don't ask questions is embarrassment. However, asking questions is an important part of care. To get the most out of a doctor’s visit, it helps to speak up when something is unclear.
Have an open conversation
Chances are you’ll have some questions about your symptoms before you even visit your doctor. Or if you’re visiting for a follow-up appointment, you may have questions about your last visit or test results. Write these questions down ahead of time.
This way, you don’t have to try to remember everything in the moment, which can be hard to do if you’re feeling flustered or overwhelmed. And if you’re too embarrassed to ask a question out loud, you can just hand your written list to your doctor.
Being honest about your feelings can help break the ice. Truthfully, there are no silly questions when it comes to understanding your health. But being upfront about any insecurities you’re feeling might help ease you into the conversation.
If your question is about a sensitive or particularly private medical issue, you might say, “I’m a little embarrassed to talk about this, but…”
Your doctor should be sympathetic to how difficult it can be to approach these topics. They should make you feel at ease and answer any questions you have.
It can really help to have another set of eyes and ears in the room.
A loved one can ask questions for you if you’re uncomfortable doing so. They can also take notes during the appointment to help you remember any instructions your doctor provides. Talk to your loved one before the appointment if you have specific questions you’d like them to help you approach.
Before you leave the exam room, repeat back to your doctor what you’ve heard them say. For example:
“My takeaway from this appointment is that I have high blood pressure. To help lower my blood pressure, I need to take this new medicine once in the morning and once at night. Did I get that right?”
That way, if there are any misunderstandings, your doctor can clarify before you leave.
This approach puts the responsibility on your doctor to repeat anything you may have missed, rather than you having to ask a million questions.
Everyone has questions about health insurance. If you have questions about your plan, call the number on the back of your insurance card. The people on the other end of the phone are there to help.
You deserve the highest quality of medical care. Don’t let anything get in the way of asking any questions you have.
