How do students file a medical claim?

If you see an in-network provider in the US, the provider will file a claim for you. Please be sure to present your member ID card at the time of service so a claim can be filed under your plan.

If a provider is out-of-network and doesn't file a medical claim for you, you will be responsible for filing the claim. There is an 18-month timely filing limit for medical claims. You will need to follow these steps:

• Print and complete the member claim form (PDF)

• Attach an itemized receipt for the service, including the:

  • subscriber name
  • subscriber number
  • provider name
  • provider ID number
  • procedure code(s)
  • diagnosis code(s)
  • charged amount(s)

• Note: Credit card receipts are not acceptable as itemized receipts.

• We highly recommend you keep a copy of the claim form and receipt for your records.