How do I avoid extra costs when getting preventive care services?

Sometimes you go to the doctor for preventive care and end up with a charge on your bill. You can avoid surprising costs by following these steps:

• When you schedule an appointment, ask for preventive care screenings and tests that are 100% covered by your plan.
• Ask if any tests or treatments done during your appointment are not considered preventive care.
• Ask if talking about other health problems that are not considered preventive care during your appointment will lead to extra costs.
• Ask if lab work can be sent to a Blue Cross NC in-network lab.