What is a drug shortage, and what does it mean for me?

Drug shortages happen when there's not enough supply of a medication to meet the current or expected demand. Shortages can occur for various reasons, including production problems, recalls, and supply chain issues.

This may lead to complications when trying to fill your prescription, but our members’ well-being is our top priority, and we are committed to minimizing disruptions in member care.

Our team of licensed clinical pharmacists carefully reviews each reported drug shortage that may impact our members. Depending on the drug shortage and impact, our team considers temporary alternative options so members can continue receiving the medications they need during a shortage.

When appropriate, we notify affected members and providers to help them navigate the situation as smoothly as possible.

Doctors may see a drug shortage affecting Blue Cross NC members in their care. If so, doctors can see expanded coverage for similar medications. If the desired medication is not on a covered list, then they can submit a prior authorization for an alternative drug and reference the shortage as a reason for coverage. We encourage doctors to speak with impacted members and educate them on the alternative options as all changes are dependent on member plan coverage and formulary design.

Check the FDA database of current drug shortages or report a drug shortage to the FDA.