What is an authenticator app, and how can a member find one?

Authenticator apps are an extra layer of security for online accounts. They add a second step of verification when signing in. This means that in addition to a password, members also need to enter a security code that is generated by the app on their phone.

Free authenticator apps, such as Microsoft Authenticator or Google Authenticator, can be downloaded from Google Play or the Apple App Store – depending on the type of phone used.