Why do agents need to verify their login for Agent Services?

Multi-factor authentication (MFA) is an extra verification step that protects confidential information. By requiring two forms of authentication when logging in, we can ensure a higher level of security and confirm that only agents can access their personal and confidential data. Please remember to never share your password with anyone.

Examples of using MFA include confirming your identity with a code sent via text or voice message and using an authenticator app, such as Microsoft Authenticator or Google Authenticator.