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Frequently Asked Questions


Why is Blue Points changing?

Will current Blue Points users have immediate access to the new Blue Points when it begins January 1, 2009?

When is the last day to redeem points for a current prize?

If current points are not used by December 31, 2008, will those points carry over to the new Blue Points program?

What is Blue Points?

How does Blue Points work?

Are all BCBSNC members eligible for Blue Points?

Can I earn Blue Points even if my physical activity isn't strenuous?

If I exercise more than 30 minutes in one day, or exercise and participate in a wellness activity on the same day, can I earn more than 10 points for that day?

If I earn a prize, can I donate it?

If I'm not already a BCBSNC member, whom can I contact for more information about the Blue Points discount program and becoming a BCBSNC member?

I am very interested in the Blue Points discount program, but I am not currently a BCBSNC member. Can I buy just Blue Points?top



Why is Blue Points changing?    top

The new Blue Points will include more activities and opportunities to earn points and all-new prizes to win.


Will current Blue Points users have immediate access to the new Blue Points when it begins January 1, 2009?    top

Yes.


When is the last day to redeem points for a current prize?    top

December 31, 2008. Members are encouraged to redeem points as soon as possible. Current points will not carry over to the new Blue Points program. At least 250 points are needed to redeem for a prize.


If current points are not used by December 31, 2008, will those points carry over to the new Blue Points program?    top

No. All participating members will start with a zero balance on their Blue Points account beginning January 1, 2009.


What is Blue Points?    top

Blue Points is a program from Blue Cross and Blue Shield of North Carolina that is designed to give eligible BCBSNC members a reason to get physically active and take an active role in their health.


How does Blue Points work?    top

  1. Register online at bcbsnc.com to receive an activity log by mail.
  2. Choose "Manage Your Blue Points" from My Member Services menu.
  3. Record one entry per day of at least 30 minutes of physical activity or participation in a specific wellness activity.
  4. When you reach 250 points, select your prize from level B and submit your activity log.
  5. Repeat to complete levels L U and E. Then start again at level B.


Are all BCBSNC members eligible for Blue Points?    top

No. Certain government and special accounts tied to specific contract terms are not eligible at this time. If you are a current BCBSNC member, log in or call the customer service number of the back of your BCBSNC ID card to learn if you are eligible.


Can I earn Blue Points even if my physical activity isn't strenuous?    top

Yes, activities such as walking, gardening and even washing your car are Blue Points worthy. As long as you're staying active and getting your body moving for at least 30 minutes, it counts!


If I exercise more than 30 minutes in one day, or exercise and participate in a wellness activity on the same day, can I earn more than 10 points for that day?    top

No. Regardless of how long you exercise or if you also participate in a wellness activity on the same day, you can only earn 10 points per day.


If I earn a prize, can I donate it?    top

Yes. When you earn a prize, you'll have the opportunity to donate it. Throughout the year, BCBSNC teams up with different organizations to receive donated prize. We partner with a variety of groups working to improve the quality of life in North Carolina.


If I'm not already a BCBSNC member, whom can I contact for more information about the Blue Points discount program and becoming a BCBSNC member?    top

If you receive health insurance coverage through your employer, please contact your group benefits administrator and tell them about your interest in BCBSNC and the Blue Points program. If you buy insurance directly, call 1-800-324-4973 for more information about BCBSNC consumer products that include the Blue Points program.


I am very interested in the Blue Points discount program, but I am not currently a BCBSNC member. Can I buy just Blue Points?top    top

The Blue Points discount program cannot be sold separately. It is a value-added service we provide to our membership.

If you receive health insurance coverage through your employer, please contact your group benefits administrator and tell them about your interest in BCBSNC and the Blue Points program. If you buy insurance directly, call 1-800-324-4973 for more information about BCBSNC consumer products that include Blue Points.





Blue Cross and Blue Shield of North Carolina (BCBSNC) reserves the right to discontinue or change Blue PointsSM at any time. BCBSNC provides these programs for your convenience and is not liable in any way for the goods or services received. These programs provide tools to aid you in improving your health, and results are not guaranteed. Decisions regarding your medical care should be made with the advice of your doctor. Due to specific group contracts, your employer group may not participate in Blue Points at this time. Contact your benefits administrator or BCBSNC Customer Service to determine your eligibility.