Your plan for better health®
Frequently Asked Questions

ID Cards

Q: How do I order additional ID cards? Top of Page

A: If you require additional ID cards, you can either contact Customer Service at 1-877-258-3334 or visit My Member Services at

Q: Do I need to carry my ID card with me at all times? Top of Page

A: Yes. Your ID card identifies you as a BCBSNC member. You will need to present it each time you seek health care.