Frequently Asked Questions
A: You CANNOT modify your application once it is submitted. Please use the preview reports to view responses PRIOR to submission.
A: Yes, at the end of the form, you will submit your application electronically. Please do not mail the printed version of the application.
A: It generally takes about 30 days to process your application, though processing time can vary.
A: We will contact you if we need any additional information. Depending on many factors, we may ask for a simple health screening to be conducted by a licensed examiner. In some cases, we may ask you to participate in a phone interview or supply medical records from your doctor.
A: Yes. You will receive an error message if you miss a required field, and instructions will help you with any questions you may have about how to complete a field.
A: No, since this application will be submitted electronically, you are not required to manually sign the application. However, you must provide an electronic signature that will serve as your written signature. All applicants, spouses and dependents age 18 and older must provide an electronic signature.
A: At this time, you must fill out a separate application for each plan - one for Dental and one for Blue Advantage. You can apply for each of the plans online and submit your applications electronically.
A: You must have Adobe Acrobat Reader to view and print the completed application. If you do not currently have this software, you can download it directly from Adobe, free of charge.
A: Due to the many configurations of printers that are available today, you should contact your printer manufacturer's customer service department for advice.
A: For additional assistance with your application, call 800-324-4973, Monday through Friday from 8:30am to 5pm to speak with a Customer Service representative.
A: For more information about BCBSNC health plans, visit our online Shopping section.
A: You can find our online glossary here.
A: You should select the coverage period that best suits your health coverage needs. The effective date varies depending on the plan you choose:
Dental Blue for Individuals
Blue Medicare Supplement
For applications received outside of the Medicare birthday open enrollment period, a Blue Medicare Supplement plan may be effective the 1st or the 15th of the month following the applicant's signature date. Applications must be received within 30 days of the signature date of the application. For example, if an applicant signs his/her application on July 13, an effective date of July 15 or August 1 may be requested. An application signed July 28, may receive an August 1 or August 15 effective date.
A: A deductible is the specified dollar amount for certain covered services that the member must incur before benefits are payable for the remaining covered services. The deductible does not include copayments, member coinsurance, charges in excess of the allowed amount, amounts exceeding any maximum and expenses for non-covered services.
A: You must have a social security number in order to apply for health insurance coverage.
A:The claim will not be paid. You will be responsible for the total charge of the bill(s).
A: Maternity coverage is health coverage related to the care and treatment of a pregnancy and delivery of a newborn child. The maternity endorsement is only available for females, either applicant or spouse age 18 or over, on non-Youth-Only policies.
A:You are considered to be a resident of North Carolina if you reside in North Carolina at least 6 months or more out of the year.
A: The phrase refers to whether or not you have any other kind of health insurance coverage active now.
A: Identify if your child is your natural, adoptive, foster, or stepchild as determined by North Carolina law from the date of placement in the home.
A:A handicapped child is an unmarried dependent child who is either mentally retarded or physically handicapped and incapable of self-support. Regardless of age, a handicapped child may continue to be covered under the health benefit plan if the condition exists and coverage is in effect when the child reaches the age of 19. The handicap must be medically certified by the child's doctor and may be verified periodically by BCBSNC.
A: These questions are used by BCBSNC to medically evaluate your application.
A: If you forget your password, you will be required to answer your hint question for verification purposes.
A: An e-mail address is required in order to receive your password upon correctly answering the hint question for verification purposes.
A: Plan F is the recommended plan.
A: Self : Primary applicant that is 18 and over.
Self & Dependents : Primary applicant that is 18 and over. Dependents must be either a spouse or an unmarried child under the age of 26 (in most cases). Please review your Member Guide or consult your employer regarding dependent eligibility requirements. Handicapped children of any age may be declared as dependents
A: For Blue Advantage, and Dental Blue for Individuals, you have a 10-day "free-look" period. For Blue Medicare Supplement, you have a 30-day "free-look" period. The "free-look" period begins after you have received your welcome kit.
A: The claim will not be paid. You will be responsible for the total charge of the bill(s).
© , Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.