Request prior approval formDuring regular business hours, providers can request prior approval by contacting BCBSNC toll free at (800) 672-7897. For prior approval of an non-emergency admissions or outpatient services and procedures outside of regular business hours, please complete and submit the form below.1 If you are not a service provider, please visit the member prior approval page. For instructions on requesting prior approval for diagnostic imaging services, see the diagnostic imaging section. For mental health and substance abuse services, please refer to the information on the member’s BCBSNC ID card. Emergency Care InformationIn case of emergency, prior approval is NOT required. An emergency is an instance in which the absence of medical attention could jeopardize a person’s life, health, or ability to regain maximum function, or could subject a person to severe pain. |