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Electronic solutions

Contact Information

EDI Services Customer Support:
1-888-333-8594 (toll-free)
1-919-765-3514 (local)
Monday - Friday, 8 a.m. - 5 p.m.
  For questions about any EDI solutions or to obtain any agreements or forms available on the Electronic Solutions site.
   
Mailing Address:
Blue Cross and Blue Shield of North Carolina
EDI Services
PO Box 2291
Durham, NC 27702-2291
Submit all signed and completed Blue Cross and Blue Shield of North Carolina EDI forms for processing.
   
Field Consultants:
For your convenience, on-site support for all services, including Blue e, is available from your local EDI field consultants.  Send all Blue e forms (contracts, templates) to your local EDI field consultant.

If you are unsure about your BCBSNC region, consult this list of North Carolina counties and their associated regions and field consultants.
  
Asheville:
Phone: (828) 684-7168
Fax: (828) 684-8171

4-B Long Shoals Road
Arden, NC 28704
   
Charlotte:
Phone: (704) 561-2751
Fax: (704) 676-0501

8701 Red Oak Blvd, Suite 300
Charlotte, NC 28217
   
Greensboro:
Phone: (336) 316-5346
Fax: (336) 316-0259

2303 West Meadowview Rd, Suite 200
Greensboro, NC 27407
   
Greenville:
Phone: (252) 931-7223
Fax: (252) 752-6705

100 Fox Haven Drive
Greenville, NC 27858
   
Hickory:
Phone: (828) 431-3142
Fax: (828) 431-3155

PO Box 1588
Hickory, NC 28603
   
Triangle Area:
Phone: (919) 765-4658
Fax: (919) 467-2823

2501 Aerial Center Drive, Suite 200
Morrisville, NC 27560
   
Wilmington:
Phone: (910) 509-0605
Fax: (910) 509-3822

2005 Eastwood Rd, Suite 201
Wilmington, NC 28403