Frequently Asked Questions
- Do I have a waiting period before I am eligible to see a dentist for a routine check up and cleaning?
- Is there an annual deductible for Preventive and Diagnostic services?
- If I have both BCBSNC health and dental, will I receive two separate ID cards?
- If I have a question regarding a claim or whether a procedure is covered, whom do I call?
- Where do I send my claim form to get reimbursed for dental expenses?
- Are my children covered for Orthodontia services?
Q: Do I have a waiting period before I am eligible to see a dentist for a routine check up and cleaning?
No. There is no waiting period for diagnostic and preventive services such as routine check ups and cleanings. Waiting periods may apply to basic and major services. Please refer to your member booklet for details on your specific dental plan.
No, there is no annual deductible. Dental Blue Select features a $100 Lifetime deductible that applies to all services (diagnostic and preventive, basic and major services), except orthodontia services. Orthodontia services do not have a deductible.
Yes, you will have an ID card for your medical plan and a different ID card for your Dental Blue Select plan.
Contact our Dental Blue Select Claim Customer Service unit at 1-888-471-2738.
Submit your completed claim form to:
BCBSNC
Dental Blue Select Claims Unit
PO Box 2400
Winston-Salem, NC 27102
Orthodontia services are available to employers to purchase as an optional service. Please contact your Group Administer or refer to your member booklet to determine whether this option is available to you
