Forgot User ID

If you've applied for a new policy, you can get that User ID here.

RequiredAll information is required.

Confirm Your Identity

Registrant's Date of Birth
ZIP Code for the mailing address
on file with BCBSNC.
Don't Have Your Subscriber ID?

If you purchased your own plan through (Federal Exchange), access your Subscriber ID here. If not, please Contact Us for help.

Loading Please Wait...

Need Help? Call Web Support at 1-888-705-7050 or email us.

Select a member

Cancel Loading Please Wait...

Your information

You have already registered for Member Services. We've retrieved your User ID.

Your User ID is

Did you forget your password?


Locating Your Subscriber/Member ID

Your Subscriber/Member ID contains both letters and numbers. It is located in the upper left of your BCBSNC Member ID Card under the name of the primary account holder.

If required, your Member Code is the 2-digit number to the right of a member's name. It may appear at the end of your ID on some documents and/or Medicare cards, but it is typically not needed when completing forms online.

Having trouble retrieving your information online? Call Web Support at 1-888-705-7050 or email us.