Forgot User ID

If you've applied for a new policy, you can get that User ID here.

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Confirm Your Identity

Subscriber ID / Member ID

Enter the letters and/or numbers exactly as you see them on your ID Card. See sample ID cards on the right for help locating the Subscriber/Member ID.

Member Code

Enter the 2-digit member code found on your ID card. See sample ID cards on the right for help locating your Member Code.

Registrant's Date of Birth

ZIP Code

ZIP Code for the mailing address
on file with BCBSNC.

View other types of cards

Don't Have Your Subscriber ID?

If you purchased your own plan through HealthCare.gov (Federal Exchange), access your Subscriber ID here. If not, please Contact Us for help.

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Your information

Subscriber ID / Member ID:

Date of birth:

ZIP code:

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Locating Your Subscriber/Member ID

Your Subscriber/Member ID contains both letters and numbers. It is located in the upper left of your BCBSNC Member ID Card under the name of the primary account holder.

If required, your Member Code is the 2-digit number to the right of a member's name. It may appear at the end of your ID on some documents and/or Medicare cards, but it is typically not needed when completing forms online.

Forgot User ID

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Locating Your Subscriber/Member ID

Having trouble retrieving your information online? Call Web Support at 1-888-705-7050 or email us.

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