Retrieve Forgotten User ID

We can look up your Blue Connect User ID. If you are applying for a policy online, you can retrieve that User ID here.

This application requires a browser feature called JavaScript. Most browsers support JavaScript, but you might need to change your settings to enable JavaScript.

You can learn more about how to enable JavaScript here.

Once you've enabled JavaScript, try refreshing this page.

All information is required.

Confirm Your Identity

Subscriber ID

Enter the letters and numbers of your
Subscriber ID from your Member ID Card

Registrant's date of birth

ZIP code

ZIP code for the mailing address
on file with BCBSNC.

View other types of cards

Please Wait...

Having trouble retrieving your information online? Call Web Support at 1-888-705-7050 or email us.

Select a member

We found more than one member with the same birthdate. Please choose a member to retrieve their User ID:

Please Wait...

Your information

Subscriber ID:

Date of birth:

ZIP code:

You have already registered for Blue Connect. We've retrieved your User ID.

Your User ID is

Did you forget your password?

Login

Locating Your Subscriber/Member ID

Your Subscriber/Member ID contains both letters and numbers. It is located in the upper left of your BCBSNC Member ID Card under the name of the primary account holder.

If required, your Member Code is the 2-digit number to the right of a member's name. It may appear at the end of your ID on some documents and/or Medicare cards, but it is typically not needed when completing forms online.