Retrieve Forgotten User ID

We can look up your Member Services User ID. If you are applying for a policy online, you can retrieve that User ID here.

RequiredAll information is required.

Confirm Your Identity

Enter the letters and numbers of your
Subscriber ID from your Member ID Card
Registrant's date of birth
ZIP code for the mailing address
on file with BCBSNC.

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Having trouble retreiving your information online? Call Web Support at 1-888-705-7050 or email us.

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Your information

You have already registered for Member Services. We've retrieved your User ID.

Your User ID is

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Locating Your Subscriber/Member ID

Your Subscriber/Member ID contains both letters and numbers. It is located in the upper left of your BCBSNC Member ID Card under the name of the primary account holder.

If required, your Member Code is the 2-digit number to the right of a member's name. It may appear at the end of your ID on some documents and/or Medicare cards, but it is typically not needed when completing forms online.


Having trouble retrieving your information online? Call Web Support at 1-888-705-7050 or email us.