Strong security questions are easy for you to remember, but hard for others to guess. Factual information, like your third-grade teacher's name, is better than things that may change, like your favorite restaurant.
For a strong password, do not reference personal or common information, like a pet's name or sports team. Do mix letters and numbers and use different cases. Tip: Use the first letter from each word in a sentence that's easy for you to remember. For example, "I eat apples every day" could be: "Iea$ed8".
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Talk to a Customer Service representative with questions about your benefits, claims, ID cards, bills or other questions, call the Customer Service number on the back of your Member ID card Monday to Friday between 8 a.m. and 6 p.m..