Health Plan Information

Benefit Highlights
View benefit highlights for your Standard or Choice Health Plan.

HDHP - HSA
High Deductible Health Plan / Health Savings Account.

Member Services
Update and access your policy information online. Request a new ID card, check the status of claims, and more with the click of a mouse.

Member EOB
Explanation of Benefits

For Your Health

Healthy Outcomes Condition Care (pdf)
Gain the knowledge and tools you need to manage your unique condition.

Blue 365
Sign up for exclusive member discounts from top national and local retailers on gym memberships, fitness gear, family activities, healthy eating options and much more.

Health Line Blue (pdf)
Call our 24-hour nurse line whenever you need advice.

Healthy Outcomes Maternity Program (pdf)
Get support and information to help you have a healthy pregnancy.

Forms & Tools

NC Provider Search
Search for the physician, specialist or hospital closest to you!

Nationwide Provider Search
Search Nationwide for BlueCard physicians, specialists, or hospitals.

Prior Plan Approval
Certain medical services and prescription drugs may be required to receive prior approval before the services are utilized.

Member Appeals
If you don't agree with a decision regarding claims or certification, you may need to initiate an appeal or grievance. Visit the appeals section of www.BCBSNC.com for more information.

Download Claim Form
If the services you receive were provided by a BCBSNC participating provider, they will file a claim for you!


Use this new, interactive form to complete your claims for medical expense reimbursement.


You may enter your information directly on to the form, print it and mail it to us as usual. Tips for using the form:


  • • Edits and calendars will help you enter accurate information.
  • • When you click the new Print Form button on the claim, a message will be displayed if required information is missing.
  • • Hover your mouse over the text fields for helpful information.
  • • If you save the form to your PC, only the blank form will be saved, not the text you entered.