Contact Information

BCBSNC Customer Service

Phone: 1-877-258-3334
Fax: 1-919-765-1920

Call for verification of benefits, confirmation of coverage, and claims issues. If you are in need of more information about your plan you should contact customer service Monday-Friday, 8:00 a.m. - 9:00 p.m. EST.

Account Service Representative - George Fanelli

(Contact for Group Administrators only)
Phone: 1-800-662-7917
Fax: 1-919-878-7590

If you are a Group Administrator, and have questions regarding benefits, enrollment changes to an employee's policy, Cobra or State Continuation, or other issues, please contact George Fanelli.