Health Plan Information

Blue Connect
With Blue Connect, you can update your policy information online, request a new ID card, and check the status of claims and benefits.


For Your Health

Blue 365
Sign up for exclusive member discounts from top national and local retailers on gym memberships, fitness gear, family activities, healthy eating options and much more.

Healthy Outcomes Condition Care
Gain the knowledge and tools you need to manage your unique health condition.

Healthy Outcomes Maternity Program
Get support and information to help you have a healthy pregnancy.

Forms & Tools

Member's Authorization Form
Disclosure of Protected Health Information (PHI) authorization form.

Group Administrator Guild

BCBS Global Core

Find a Doctor, Drug, or Facility
Search for a doctor, drug, or facility near you.

Research Prescription Costs
Saving money is easier when you can see the cost of your prescription medication and search for lower-cost alternatives.

Contact Us

Blue Cross NC Customer Service

North Carolina Medical Society Website

NCMS Employee Benefit Plan Website

Group Administrator Contact:
Rachel Eaton, Senior Account Service Representative
Phone: 1-800-878-7561
Fax: 1-919-878-7590

If you are a Group Administrator, and have questions regarding benefits, enrollment changes to an employee's policy, Cobra or State Continuation, or other issues, please contact Rachel Eaton.


How do I perform a word-search in a PDF file?

While the PDF is open, select Edit, then select Find. A small window should open up, type the word that you want to locate into the text field. Then click on the "Find" or "Find Next" button. The document should jump to the section containing that word and should highlight it.

How do I receive a paper copy of my Member Guide?

If you ever decide you would like a paper copy of your Member Guide, feel free to call the customer service phone number on the back of your ID card.