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BCBSNC Customer Service :
Phone: 1-877-258-3334
Fax: 1-919-765-1920
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Call for verification of benefits, confirmation of coverage, and claims issues. If you
are in need of more information about your plan you should
contact customer service Monday-Friday,
8:00 a.m.-5:00 p.m.
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Claims :
All claim forms can be printed from our web site
For medical claims (doctor's visits) medical
supplies, and vision claims submit your claim form to:
Blue Cross and Blue Shield of North Carolina
P.O. Box 35
Durham, NC 27702
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To download your claims forms, select your plan:
Blue Options,
Blue Care, or
Classic Blue
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