Call for verification of benefits, confirmation of coverage, and claims issues. If you are in need of more information about your plan you should contact customer service Monday-Friday, 8:00 a.m. - 9:00 p.m. EST.
Phone: 1-877-258-3334
Fax: 1-919-765-1920
All claim forms can be printed from our web site
For medical claims (doctor's visits) medical supplies, and vision claims submit your claim form to: Blue Cross and Blue Shield of North Carolina P.O. Box 35 Durham, NC 27702
To download your claims forms, select your plan: Blue Options, Blue Care, or Classic Blue
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