BCBSNC Customer Service :
Phone: 1-877-258-3334
Fax: 1-919-765-1920

Call for verification of benefits, confirmation of coverage, and claims issues. If you are in need of more information about your plan you should
contact customer service Monday-Friday,
8:00 a.m.-5:00 p.m.

Claims :
All claim forms can be printed from our web site

For medical claims (doctor's visits) medical supplies, and vision claims submit a claim form to:

Blue Cross and Blue Shield of North Carolina
P.O. Box 35
Durham, NC 27702

All claim forms can be printed from our web site www.bcbsnc.com. Select your plan: BlueCare or BlueOptions.

Our Medical Policy is also located online.