Contact Us

BCBSNC Customer Service

Phone: 1-877-258-3334
Fax: 1-919-765-1920

Call for verification of benefits, confirmation of coverage, and claims issues. If you are in need of more information about your plan you should contact customer service Monday-Friday,
8:00 a.m. - 9:00 p.m. EST.

Dental Blue Customer Service :

Phone: 1-800-305-6638

Dental benefits administered by ACS
8:00 a.m.-6:00 p.m. EST


All claim forms can be printed from our web site

To download claim forms click here.

For medical claims (doctor's visits) medical supplies, and vision claims submit your claim form to:

Blue Cross and Blue Shield of North Carolina
P.O. Box 35
Durham, NC 27702