Duke Options

About Duke Options

How Blue Options Works

What Blue Options Gives You



How It Works

The Duke Options Preferred Provider Organization (PPO) plan gives you the greatest provider choice and the maximum flexibility. With this PPO, you can receive care in - and out-of-network. But, if you visit an out-of-network provider, you're responsible for more of the cost of service, and some benefits may not be available to you. The Duke Options PPO also gives you the security of knowing you can receive in-network care, no matter where you are.

When you need to see a doctor, you can go to your Primary Care Provider or directly to a specialist.1 (Remember, it's important to consult your PCP before receiving care from another doctor.)

In-Network

  1. Call to schedule an appointment.
  2. Present your ID card at your PCP or specialist's office.
  3. Pay only a small copayment for your care.
  4. There are no claims to file.

Out-of-Network

  1. You can make an appointment with a doctor or specialist outside the network.
  2. Receive out-of-network benefits, which means you pay a higher amount for service. Some benefits are only available in-network.
  3. You may have to file your own claim forms.

911

You're always covered in case of an emergency - no matter where you are. Please seek care from the closest emergency room. You don't need to contact us first.

Just Like Home

Wherever you go, Duke Options goes. You have the option of receiving in-network care while outside North Carolina. To find a provider near you search the Blue Card® PPO network. If you have an emergency, follow the same steps you would at home.