Health Plan Information

Member Services
Update and access your policy information online. Request a new ID card, check the status of claims, and more with the click of a mouse.

Benefit Booklets
Detailed benefit booklets for your BCBSNC medical, prescription and vision benefits.

Summary of Benefits and Coverage - Core PPO Plan

Summary of Benefits and Coverage - Consumer Advantage Plan

For Your Health

Blue 365
Sign up for exclusive member discounts from top national and local retailers on gym memberships, fitness gear, family activities, healthy eating options and much more.

Health Line Blue (pdf)
Call our 24-hour nurse line whenever you need advice.

Forms & Tools

Provider Search
Search for a physician, specialist or hospital near you!

Prior Plan Approval
Certain medical services and medications may be required to receive prior approval before the services are utilized.

Medical Policy Search
Use the Medical Policy search to review medical guidelines and payment guidelines and evidence based guidelines.

Prescription Drugs
Search the drug formulary and research information about your prescription drug program.

Prescription Drug Mail Order Form (pdf)
View or download the prescription drug mail order request form. Send forms to Prime Therapeutics at PrimeMail, PO Box 650041, Dallas, TX 75265-0041.

Contact Us

Contact Us.