BCBSNC Customer Service:
Phone: 1-888-554-3202
Call for verification of benefits, confirmation of coverage, claims issues or more information.
Hours :
Monday - Friday, 8a.m. - 8p.m.EST
except holidays
Claims:
For medical claims (doctor's visits) and medical supplies submit a claim form to:
Blue Cross and Blue Shield of North Carolina
P.O. Box 35
Durham, NC 2770
All claims forms can be printed here.
Duke Energy Corporation's
myHR Service Center
1-888-465-1300
UMR
COBRA & Health Reimbursement Accounts
Duke Energy retirees: 1-800-523-3578
www.umr.com
For questions about COBRA or Retiree health reimbursement accounts (HRA)
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