Health Plan Information
Member Services
With Member Services, you can request a new ID Card and check the status of claims and benefits.
For Your Health
Blue 365
Sign up for exclusive member discounts from top national and local retailers on gym memberships, fitness gear, family activities, healthy eating options and much more.
Health Line Blue
Call our 24-hour nurse line whenever you need advice.
Right Care, Right Place Decision Chart
Nursing Support
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers free, confidential health guidance for you and your covered family members.
Through our Nurse Support Program, you and your family have a dedicated, specially trained nurse to help you make full use of your company benefits for your best health.
Support is available at no additional cost to take the stress out of managing:
- Complex health conditions
- Multiple health concerns
- Injuries sustained in accidents
- Diseases such as Heart Failure, Cancer, COPD, Kidney Disease, and more.
Search
NC Provider Search
Search for a physician, specialist or hospital near you!
National Provider Search
As a BCBS member, your coverage travels with you. Search nationwide for physicians, specialists or hospitals.
- • For Compass Group Gold Plus, Silver Plus or Bronze PPO Plans - enter "CGQ" as the identification prefix to find participating providers in the Blue Options PPO Network or click here
• For Compass Group Bronze Limited Network Plan (effective January 1, 2020) - enter "CHX" as the identification prefix to find participating providers in the Blue High Performance Network (HPN) or click here
• For Compass Group Gold Plus Out-of-Area, Silver Plus Out-of-Area, or Bronze Plus Out-of-Area Plans - enter "CID"a as the identification prefix to find participating providers in the Classic Blue Network or click here
BCBSNC Medical Policy
Use the Medical Policy search to review medical guidelines and payment guidelines. The guidelines are BCBS standards. Actual payment will be determined by the Compass Group benefit plan.
Prior Plan Approval
Certain medical services may be required to receive prior approval before the services are utilized.
