Contact Information
BCBSNC Customer Service
Phone: 1-877-258-3334
Fax: 1-919-765-1920
Call for verification of benefits, confirmation of coverage, and claims issues. If you are in need of more information about your plan you should contact customer service Monday-Friday,
8:00 a.m. - 9:00 p.m. EST.
BCBSNC Open Enrollment Hotline :
Phone: 1-877-224-3305
Call for verification of benefits, confirmation of coverage, and claims issues. If you are in need of more information about your plan you should contact customer service Monday-Friday,
8:00 a.m.-9:00 p.m. (Eastern Standard Time)
Through 12/31/08 or until you receive your ID card
Claims
All claim forms can be printed from our web site
To download claim forms click here.
For medical claims (doctor's visits) medical supplies, and vision claims submit your claim form to:
Blue Cross and Blue Shield of North Carolina
P.O. Box 35
Durham, NC 27702
Compass Group Benefits Answerline :
Phone: 1-800-341-7763
Email: benefits.department@compass-usa.com
