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BCBSNC Customer Service :
Phone: (877) 258-3334 (toll-free)
Fax: (919) 765-3561
8a.m. - 6p.m., Monday-Friday, except holidays
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For questions regarding your benefits, claim
inquires and new ID card requests |
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Group Membership Services :
Phone: (877) 237-6275 (toll-free)
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For questions regarding bills, enrollment or the Group Administrators Guide |
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Main address and phone
numbers :
Blue Cross and Blue Shield of North Carolina
PO Box 2291
Durham, NC 27702
(800) 250-3630
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Address for sending general correspondence
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Blue Cross and Blue Shield of North Carolina
Corporate Headquarters
5901 Chapel Hill Road
Durham, NC 27707
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Street address for special deliveries, FedEx or UPS
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Membership Resolution Team :
1-877-237-6275 |
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Small Group Sales :
(800) 291-6315
Small.Business@bcbsnc.com
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For groups of 1 to 99 employees |
Large Group Sales :
Please contact the regional sales office nearest you from the following list: |
For groups of more than 100 employees |
| Western Sales Offices :
Charlotte Sales Office
8701 Red Oak Boulevard, Suite 300
Charlotte, NC 28217
Phone: (704) 561-2700
Fax: (704) 676-0498 |
Eastern Sales Offices :
Greenville Sales Office
100 Fox Haven Drive
Greenville, N.C. 27858
Phone: (252) 931-7200
1-800-538-8402
Fax: (252) 830-9163 |
Hickory Sales Office
1930 3rd Avenue Lane SE
Hickory, NC 28602-2959
Phone: (828) 431-3100
Fax: (828) 322-7504 |
Raleigh Sales Office
2501 Aerial Center Drive, Suite 200
Morrisville, NC 27560
Phone: (919) 765-4600
Fax: (919) 467-2823 |
Greensboro Sales Office
2303 W. Meadowview Road, Suite 200
Greensboro, NC 27407
Phone: (336) 316-5300
Fax: (336) 316-0149 |
Wilmington Sales Office
2005 Eastwood Road, Suite 201
Wilmington, NC 28403
Phone: (910) 509-0600
Fax: (910) 509-3821 |
National Accounts :
New Sales
8701 Red Oak Boulevard, Suite 300
Charlotte, NC 28217
Telephone: 704-561-2709
Fax: 704-676-0498
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Groups with more than 2,500 employees in multiple states |
Member Health Partnerships Enrollment :
1-800-218-5295 |
To enroll in one of our Member Health Partnerships |
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Federal Employee Program :
1-800-222-4739
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For information about the Federal Employee Program. You may also
visit www.fepblue.org
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Hearing Impaired (TDD) :
1-800-442-7028
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For the hearing impaired
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Web Manager :
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If you have technical questions or feedback concerning this Web
site please send an e-mail
detailing the problem. Please include the date and time that the
problem occurred along with the error message that you received.
This e-mail address is not for membership, claims, billing or benefit inquiries. Please log in as a member to access our My Member Services self-service functions on the Web site, or call us at the toll-free number on your BCBSNC ID card for inquiries related to those issues.
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